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Clacher & Hook Team
Our optometrists Sally O'Brien, Julie Bazzo and Sarah Warlow will conduct a detailed examination of your eyes, to not only prescribe the best spectacles for your individual needs, but also to thoroughly examine your eye health.
Sally O'Brien (nee Hook) - Principal Optometrist
B.App.Sc. (Optom) (Hons) Grad Cert Oc Ther
Sally graduated as an optometrist with honours from QUT in 2004. Sally is a Wynnum local, and has worked at Clacher & Hook Optometrists since 2007. She completed a Graduate Certificate in Ocular Therapeutics in 2011 through QUT, which enables her to prescribe medicated eye drops such as antibiotics to treat a range of eye infections and conditions. Sally also works in conjunction with many of the local General Practitioners and Ophthalmologists who refer their patients for diagnosis, management and monitoring.
Sally enjoys practicing all aspects of optometry and goes about her work in a caring and empathetic way. She prides herself on providing comprehensive eye care in an unhurried and thorough manner, and always strives to communicate as clearly as possible to her patients.
Sally and her husband welcomed their son Samuel and daughter Zoe to their family in 2016 and 2019 respectively.
Julie Bazzo - Optometrist
B.App.Sc. (Optom) (Hons) Grad Cert Oc Ther​
Julie graduated as an optometrist with Honours in 2002. Most of her practicing career has been across different stores in Brisbane incorporating all aspects of optometry. Throughout that time she gained experience by participating in regional clinics in Mt Isa and Doomadgee. In 2012 Julie completed her Graduate Certificate in Ocular Therapeutics. In her spare time she enjoys spending time with family and friends, travelling and playing the piano.
Sarah Warlow - Optometrist
B.App.Sc. (Optom)(Hons) Grad Cert Oc Ther, Adv Cert Ch Vis (ACO)
Sarah is a Queensland Children's Hospital aligned optometrist. She has been invited to work closely with the QCH ophthalmology department in caring for stable, discharged patients. Aligned optometrists must have the knowledge, skills, communication strategies, continuing education and resources to examine and treat childrens' eyes confidently.
Sarah graduated from QUT with honours in 2006. She began her optometry career in Alice Springs where she worked in various roles including in indigenous eye care in remote communities. Here, Sarah developed an interest in helping people with eye diseases with a focus on diabetes-related eye conditions. She also worked as a locum optometrist in practices throughout Australia, gaining diverse experience in city and regional optometry practices.
In 2008, Sarah moved to the UK and worked in the optometry department of Moorfields Eye Hospital where she gained further experience in eye diseases and helping patients with low vision.
Sarah joined our practice in early 2014. She enjoys helping people of all ages both with their eye health and prescribing the latest in spectacle and contact lens technology. Sarah has a particular interest in children’s vision and has three young daughters of her own.
Emma Richardson (nee Hook)
Practice Manager & Optical Dispenser
Emma is our practice manager who has worked in the practice on and off for almost 15 years.
She loves getting to know our patients and helping them to choose the best eyewear to meet their needs. She particularly enjoys handpicking frames for the practice and keeping up with the latest frame trends to add to our extensive range.
She is very excited to now be the co-owner of the practice, alongside her sister Sally, and is extremely proud to be working in and managing a business that has been in the family for over 60 years!
Emma completed the Provision/ACOD Applied Optical Dispensing Course in 2017.
Emma and her husband welcomed their daughters Annabelle and Eliza to their family in 2015 and 2018 respectively.
Amy Hannay
Office Manager & Optical Dispenser
A qualified optical dispenser, Amy has been in the optics industry for twelve years. She joined our team in 2014. Amy enjoys engaging with patients to build great relationships, enabling her to find the best solutions for their individual eye care needs.
Amy also likes to keep up to date with all the latest advancements in lens designs and technology to ensure that our patients are well informed and have the best optical choice for their visual needs. She also enjoys helping our patients to find the perfect frames so they leave not only seeing well, but feeling great in their new look.
Luisa Martin
Optical Assistant
Luisa began her career in optics in 2012, after many years in the education industry. She joined the team in 2016 as one of our optical assistants and enjoys building great rapport with our patients. She prides herself on offering friendly customer service and enjoys advising our patients on the best choices for their individual needs.
Luisa is highly motivated and continues to update her knowledge of the latest developments in lens technology and eyewear. In her spare time, Luisa is a Mamma and enjoys cooking, being with family and friends, and finding new places to explore.
Naomi Blake
Optical Assistant
Naomi started her career in optics in 2001 at an independent optometry practice in Darwin. She has been with Clacher and Hook since late 2006. She worked in a full time capacity until August 2008 when she had her first child, then returned on a casual basis later that year. After having her second child in 2010, Naomi has returned to her role as optical assistant and has taken on the responsibility of patient recall management.
Naomi enjoys getting to know our clients and maintaining a friendly relationship with them, and prides herself on providing the very best customer service. One of her favourite parts of the job is finding a customer the perfect frame that brings out their personality and suits their style.
Sophie Leader
Optical Assistant
Sophie joined the Clacher and Hook team in 2023, the same year she will graduate from high school. She enjoys spending time with family & friends, as well as going on adventures (especially to the beach).
Sophie's passion lies in dance. She found Physical Culture (or physie) when she was 6, and still enjoys it to this day. Her other passion is helping people, as she loves seeing them feel good about themselves whilst being confident and happy with their choice of frame.